Ordering delivery and service
We offer multiple convenient ways for customers to quickly request a quotation or place an order. Whether you are a domestic or international customer, you can easily contact us through the following channels:
- Official website contact / inquiry form – Visit the FICER official website and fill out the “ Contact Us” inquiry form.
- Email inquiry – Sales@Ficer.com
- LINE support – Add us via LINE ID: @FICER
To meet the needs of different project scales, we offer flexible procurement options, allowing customers to purchase according to their actual requirements.
For OEM/ODM projects or special promotional product requests, please feel free to contact us. We will provide the most suitable solution based on your specific needs.
Flexible and secure payment options are available to a global clientele. Standard orders are primarily processed via Telegraphic Transfer (T/T).
For smaller transactions under USD 1,000, PayPal is also supported to offer a faster and more convenient alternative.
Yes, PayPal is accepted.
All products come with a standard warranty service that covers manufacturing or material defects under normal usage conditions. During the warranty period, necessary technical support and fault analysis assistance are provided to help customers identify issues and restore system operation.
Continuous after-sales support is maintained to ensure network stability and downtime-free operation across telecommunications and data center environments.
During the warranty period, necessary technical support and assistance are provided to ensure stable operation and reliable product performance.
Flexible lead times are available to accommodate diverse customer requirements.
Standard orders are typically delivered within 1–2 weeks. Actual lead time may vary depending on order quantity and stock availability. The most accurate delivery schedule upon order confirmation.